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Blocked calls goin out

Anonymous
Not applicable
Hiya is anyone else's phone not allowing them to ring out or txt thanks
Message 1 of 33
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MI5
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@Anonymous wrote:
Band of brothers I owe a bill from last month which they are happy for me to pay it on 10th with this months bill as I had to change jobs so was up the wall with paying

This could be the problem.

You definitely need to contact CS somehow......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 13 of 33
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Anonymous
Not applicable
It also won't allow me to ring 02 to see what the problem is
Message 2 of 33
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MI5
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Hi, try the help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 33
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Anonymous
Not applicable
Thankyou I'll give it ago now
Message 4 of 33
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MI5
Level 94: Supreme
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Let us know if nothing works....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 33
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Anonymous
Not applicable
Hiya no nothing working it is saying call failed when I try ringing 202 says my coverage is fine! Unsure what it could be as my phone bill not due till 10th June!
Message 6 of 33
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Anonymous
Not applicable
Hi

Has your bill been paid ok ?
If on Payg do you have credit or enough allowance left ?

Check your Service Status http://status.o2.co.uk/

Try your sim in an alternative phone as a process of elimination.

Turn your phone off and on to see if that resets your connection to O2.
Message 7 of 33
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MI5
Level 94: Supreme
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Can you try your sim in another phone or another sim in your phone to see if one or the other is faulty?
Anyone else on O2 near you having problems?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 33
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Anonymous
Not applicable
Hi I've tried turning my phone on and off and it's still the same it won't allow me to do live chat to speak to someone
Message 9 of 33
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Anonymous
Not applicable
I've got no other way of checking my phone with sim as I'm only the one in house with iPhone ha x
Message 10 of 33
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