This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Proof of usage

ProofOfUsage
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-03-2020 10:21

on ‎28-03-2020 10:21

I call your customer service 4 times to ask for proof of usage and everytime they told me because I need to receive it in maximum 24h but nothing.
Now isn’t working any more .
How I can contact O2 by email or in different way because I really need that proof of usage and already I have 2 weeks from when I’m waiting for it. I need a answer asap .
Thank you!
Message 1 of 15
5,892 Views
0 Kudos
14 REPLIES 14

MI5
Level 94: Supreme
In response to Cleoriff
  • 153545 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎28-03-2020 21:13

on ‎28-03-2020 21:13

You might be lucky and find one wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 15
1,114 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 97595 Posts
  • 615 Topics
  • 7229 Solutions
Registered:

on ‎28-03-2020 21:13

on ‎28-03-2020 21:13

mmn....not too sure cmplaints will deal with that request.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 12 of 15
1,114 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 153545 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎28-03-2020 21:15

on ‎28-03-2020 21:15

Certainly not quickly if they do at all.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 15
1,112 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to jonsie
  • 131620 Posts
  • 839 Topics
  • 7618 Solutions
Registered:

on ‎28-03-2020 21:16

on ‎28-03-2020 21:16

@jonsie wrote:

mmn....not too sure cmplaints will deal with that request.

Well no-one else will, so they are as good a bet as any!

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
1,108 Views
0 Kudos

ProofOfUsage
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-03-2020 14:59

on ‎29-03-2020 14:59

Nothing yet , when they will give a answer I’m gonna tell you , thank you all for the help!
Message 15 of 15
1,089 Views
0 Kudos
Top Kudoed Authors
View All
Top