Re: Proof of usage - Page 2

ProofOfUsage · ‎28-03-2020

I call your customer service 4 times to ask for proof of usage and everytime they told me because I need to receive it in maximum 24h but nothing.
Now isn’t working any more .
How I can contact O2 by email or in different way because I really need that proof of usage and already I have 2 weeks from when I’m waiting for it. I need a answer asap .
Thank you!

MI5 · ‎28-03-2020

You might be lucky and find one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎28-03-2020

mmn....not too sure cmplaints will deal with that request.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-03-2020

Certainly not quickly if they do at all.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎28-03-2020

@jonsie wrote:
mmn....not too sure cmplaints will deal with that request.

Well no-one else will, so they are as good a bet as any!

Veritas Numquam Perit

ProofOfUsage · ‎29-03-2020

Nothing yet , when they will give a answer I’m gonna tell you , thank you all for the help!

O2

Proof of usage

Bill

Phone insurance

payment

£8.99 on my bill

Data roaming