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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018
Accepted Solution

Problem with Internet

Good morning All

 

I had the problem with the Internet connection. I have tried to refresh the phone and did not help.

I checked my settings and everything is as should be.

 

Can anyone give me the piece of advice??

Posts: 87,053
Topics: 529
Solutions: 11,004
Registered: ‎04-04-2012

Re: Problem with Internet

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 68,874
Topics: 545
Solutions: 3,387
Registered: ‎04-01-2009

Re: Problem with Internet

Customers need to keep rebooting their phone to get network services back once the issue has been resolved.

Community Manager
Posts: 4,818
Registered: ‎18-04-2018

Re: Problem with Internet

Thanks for reporting issues with the network today. As others mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

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