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Previous bills

Ann9
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Hi

 

With your new site I do not see where I can download previous bills

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gmarkj
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See if this guide helps @Ann9 

Guide: How do I get to the 'Download Bill' page? 

If your account looks different, you could be on the new 360 platform (https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402 )

In that case, once you log in there click on the "My o2" on the left (under the o2 sign on the blue banner).

Then choose either "Latest Bill" or "Billing History" in the 3rd column.

Billing history is probably best. From here you can scroll down to the bill you wish to see, and either click "view bill" which opens a new page with the bill details or "download PDF" if you want to keep a copy.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12847 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

See if this guide helps @Ann9 

Guide: How do I get to the 'Download Bill' page? 

If your account looks different, you could be on the new 360 platform (https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402 )

In that case, once you log in there click on the "My o2" on the left (under the o2 sign on the blue banner).

Then choose either "Latest Bill" or "Billing History" in the 3rd column.

Billing history is probably best. From here you can scroll down to the bill you wish to see, and either click "view bill" which opens a new page with the bill details or "download PDF" if you want to keep a copy.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Ann9
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Thank you for your help - that worked.

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