Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Being charged more than agreed

So I've signed up for a £10 a month sim only 12 month contract on the 30th of june, unlimited minutes and texts, and 60gb of data. But my first bill is £11 pounds is a mistake on o2's part? I've got a price cap on at 0 so I know ive not gone over any...

Porting

Port didn’t happen as planned on Thursday, spoke to customer services who advised there had been an issue and would be Friday. No texts or anything and number not ported. Spoke to someone again on Saturday, advised now down for tomorrow 3/7 and would...

Porting my number from O2 to O2, major issues, help needed

Hi I have a major problem and need some help. I had an existing sim only contract with O2 for about 4 years, before that i had a number of monthly contracts with O2 all with the same number. I needed a new phone, the best deal i could get was with an...

IMEI blacklist

Hi, just a quick question. Does O2 put an imei block on phones (iphone13) for unpaid bills? Or is it just the sim that they block? thanks

Resolved! Can u get Spotify on your o2 mobile bill

Hi there I was wondering if any one could help me can u get Spotify music on my o2 bill or not any help will be grateful

Resolved! Virgin Customer transferred to O2, No Mobile Data

Seems many have this issue. How do we or you resolve?My phone was awesome until a few days ago. Happy to go to another operation if no resolution.

Resolved! New contract SIM not activated after 2 days still nothing

New SIM is not activating after 2 days

Fraud

I would like to add the cap on please

My 02

it still wouldn't let me sign to my 02 it keeps saying 48 hours and it has been over a week now

Resolved! What happens when my 12month contract ends

Hi there and good day.I have 2x Pay Monthly SIMs, each on a 12 month initial term which is coming to an end in August. What happens at end of the 12 months? I did find an old thread (2013) which indicated they simply move on to monthly rolling with s...

O2

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