on 22-11-2016 22:31
How do I stop receiving premium texts that charge my account. Why can't o2 stop them. This month I have been charge £15 for four messages? I don't know where they are coming from and can't seam to stop them.
Solved! Go to Solution.
on 22-11-2016 22:43
Help and advice here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-11-2016 22:45
@Anonymous You can report it here: http://psauthority.org.uk/for-consumers/making-an-enquiry/submit-an-online-enquiry
It's possible that you may have inadvertently clicked on a link on Facebook or some other social media site. O2 can't stop them, as they have no control over a link you may have wanted to subscribe to.