Porting my numbrr

[Rainy56]

I’m just trying to find out when my number will be ported to 02. I sent my PAC code when I ordered my phone and was told it would be today and I’m wondering what is the time frame for this, thanks in advance

[Cleoriff]

Hi @Rainy56 

Pacs and porting are taking longer then usual.

You can contact O2 on any of the numbers in this guide

Guide: Coronavirus Community Help and Support 

[gmarkj]

Has the old sim lost signal/stopped working yet?
That is the first sign the transfer is going through...

[jonsie]

If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[Marjo]

Hey @Rainy56 , just wanted to check if your number ported ok in the end, as it's been a few days since you posted your query?