Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay monthly sim for Tablet

Hello, hope someone could assist me please . I have received my Apple pro tablet and inserted the SIM card however is still inactive and I thought it will work straightaway... I've browsed on the website and tried registering my number via mbb.o2.co....

Is SafeSearch used by O2? Why can't I turn it off?

SafeSearch is like cockroaches. I can't get rid of it. It doesn't matter what I do, it turns itself back on, in every device I have. I can't visit sites like Urban Dictionary, or anything with remotely adult content - I'm treated like a child, even t...

Bill after cancelling contract

I cancelled my phone contract today which I also the final day of my bill for the final month, which I was told I would not have to pay anything after today if I changed to a new phone with someone else. Yet checking on the my o2 app I still have to ...

Sim only

Hello everyone,I really wish someone can help me out.I'm currently on O2 Sim Only Unlimited 12M 20GB and I have just noticed on My O2 app that my contract should have ended on may last year. I have checked my upgrade options and there is not the tari...

Resolved! Bill payments

I’ve just received my bill but obviously the payment for it isn’t due to go out for another 2 weeks, if I was just to go ahead and make the payment for it straight away, will my direct debit still go out for it in 2 weeks time? Or would it just be ea...

I’ve lost all my contacts and can’t Install WhatsApp

I haven't been receiving WhatsApp messages nor be able to send them for a couple of days. An online advice site advised me to uninstall WhatsApp which I did. Somehow this led to me having to return my phone to factory settings. This made me lose all ...

New to o2. Changed from Vodaphone to o2 and kept my number

Hi Could anybody help me please.I changed to o2 and kept my number.I have set up my phone but the number that came with the SIM is showing and not my original mobile number which I want to keep.Does anybody know how long this will take to change or, ...

+18 restriction

Trying to remove/set up parental control so can access +18 sites, I don't have a credit card and due to Corona cant go into store. Have tried phoning but no opition is available. What can I do?

charger

my charger gets hot when I charger it do i need a new one

Resolved! How to swap damaged SIM

Hi, how can i order a new SIM, it stopped working?

O2

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