Porting In

[MrsClart]

Trying to port in from vodafone with not much joy, have done the online form with no joy, have tried to speak with o2 over twitter messaging, not much joy there either, any suggestions?

[MI5]

@MrsClart 

Forms here to fill in https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Keep trying until you get a confirmation text back.

If you get a security fail message it's because you need to yse your security word, not your password and it can be reset in your MyO2 if you can't remember it.

[MrsClart]

done it twice mate no joy...

[jonsie]

Ports don't happen at the weekend

You will probably get a text on Monday with a port day of Tuesday @MrsClart 

[MrsClart]

First port in was done on Wednesday last week, have tried again today, I do realise ports don't happen on the weekend!!

[jonsie]

Sorry then!!

[b4u2]

@MrsClart
Let us know what happens and how you get on

[MrsClart]

I gave up in the end, I shall forget about transferring the number as its to much hassle, its still no easier to port a number...

[MrsClart]

I did try and call customer services as well, round and round in circles then they cut you off...very professional not...

[MI5]

@MrsClart 

It's ridiculously difficult to get through right now, but 8.00am is a good time to call to avoid the long wait.