on 02-10-2013 09:10
on 02-10-2013 09:10
Hi
Is anyone else having serious issues with calls being dropped within the DY area. This has been happening to me and other people I know for the last month now. I feel like I keep being fobbed off by O2 as every time I speak to them they tell me the fault is being dealt with, it's fixed or it's ongoing. I've checked the O2 live coverage and apparently there are now no problems in the area but the issue is still happening. This is beginning to annoy me somewhat as it doesn't look very professional when you are constantly having to ring the customers back due to a poor phone network.
Solved! Go to Solution.
02-10-2013 10:10 - edited 02-10-2013 10:12
02-10-2013 10:10 - edited 02-10-2013 10:12
on 02-10-2013 09:14
02-10-2013 10:10 - edited 02-10-2013 10:12
02-10-2013 10:10 - edited 02-10-2013 10:12
on 02-10-2013 21:45
on 02-10-2013 21:45
Hi, I'm in Mid Wales and having the exact same issue today, my calls keep being dropped and I cannot send any texts, I came on here to see if anyone else was experiencing this problem, and it appears I am not alone. O2 have been pretty much useless when I have attempted to figure out exactly what is going on.
on 02-10-2013 21:48
on 02-10-2013 21:48
@Anonymous wrote:Hi, I'm in Mid Wales and having the exact same issue today, my calls keep being dropped and I cannot send any texts, I came on here to see if anyone else was experiencing this problem, and it appears I am not alone. O2 have been pretty much useless when I have attempted to figure out exactly what is going on.
Your query was addressed in the other thread you started. Posting the same thing in multiple threads isn't helpful.
on 02-10-2013 22:01
Query was addressed, not solved, when it comes to being helpful, your commenting on my own unhelpfulness is somewhat uneccesary and also 'unhelpful'. Perhaps it may have escaped your notice that I may simply have been attempting to establish how widespread the issue was? And also that my comment here was posted PRIOR to any response to my own thread. Quit trolling.
on 02-10-2013 22:05
on 02-10-2013 22:05
02-10-2013 22:05 - edited 02-10-2013 22:07
02-10-2013 22:05 - edited 02-10-2013 22:07
@Anonymous wrote:Query was addressed, not solved, when it comes to being helpful,
Your query is resolved in your other thread, multiple posts are not helpful.
O2 have addressed your problem by posting that the fault is known and therefore being worked on.
on 02-10-2013 22:06
agp1,
Have you checked what the Service Status is saying in your own postcode ?
is it showing as fine ?
Remember you can challenge the results with o2.
on 02-10-2013 22:07
on 02-10-2013 22:07