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kB995
Level 1: Joiner
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on ‎29-05-2020 23:25

on ‎29-05-2020 23:25

Can I add a phone onto my contract sim or have I got to get new?

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Cleoriff
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on ‎29-05-2020 23:52

on ‎29-05-2020 23:52

@kB995 

If you are on a sim only contract, you can usually upgrade to a Refresh contract after 3 months of on time payments.

https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-... 

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MI5
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on ‎30-05-2020 00:32

on ‎30-05-2020 00:32

@kB995 

You'll need to choose a new airtime tariff if you upgrade to a full phone contract.

If you want to keep your current tariff you'll need to buy a new phone outright.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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