Solved: Re: Phone number

Ellisellis6 · ‎20-05-2020

If I take out a new contract can someone clear up for me how I keep my old number? Do I fill out the form?

jonsie · ‎20-05-2020

follow the help @Ellisellis6

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎20-05-2020

follow the help @Ellisellis6

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-05-2020

@Ellisellis6

If you upgrade, your number automatically transfers across.

If you take a new contract, you'll need to call customer service to migrate your number from old to new account Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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