Just received a similar call from the same number. They appeared to have my address, and apparently seem to know when I first joined O2 as a customer and they were rewarding me as a long term customer. I’m unclear how they had that information.
The rewards, apparently were discounted products from the O2 store, that I “couldn’t get anywhere else”.
When asked if they could send something by email, they said they couldn’t because they were an “outbound service”.
To try and prove they were legit, they sent me a text with a 6 digit security code. The message appeared to be from ‘O2 UK’, but when I checked other messages I’ve received from O2, they list as ‘O2UK’ (no space).
Fully comfortable that this was a scam. But @O2, it’s worth knowing the level of information they appear to have on your customers.
