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Phone barred but o2 will not assist

Dan08
Level 1: Joiner
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My phone has been barred for 7 days and despite 5 conversations with o2 and 3 promises of it will be working with 24 hours I cannot use my phone. o2 must be struggling to work it out as during my last two calls they just disappeared without trace. Not sure what to do as wasting my time speaking them. Do I just get another contract with another provider or can anybody give me hope that this can be remidied. Thank you
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Dan08
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I consider them to be in breach of contract.
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Bambino
Level 84: Resplendent
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@O2Daniel Can you assist @Dan08?

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Dan08 

Why was the phone barred in the first place?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Daniel
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Thanks for the tag @Bambino @Dan08 I am sorry to hear this. Rest assured I will get this sorted for you. I will private message you, and we'll take a look into your account, and get this sorted slight_smile
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