Phone barred but o2 will not assist

Dan08 · ‎05-09-2020

My phone has been barred for 7 days and despite 5 conversations with o2 and 3 promises of it will be working with 24 hours I cannot use my phone. o2 must be struggling to work it out as during my last two calls they just disappeared without trace. Not sure what to do as wasting my time speaking them. Do I just get another contract with another provider or can anybody give me hope that this can be remidied. Thank you

Dan08 · ‎05-09-2020

I consider them to be in breach of contract.

Bambino · ‎05-09-2020

@O2Daniel Can you assist @Dan08?

I DO NOT WORK FOR O2

MI5 · ‎05-09-2020

@Dan08

Why was the phone barred in the first place?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Daniel · ‎05-09-2020

Thanks for the tag @Bambino @Dan08 I am sorry to hear this. Rest assured I will get this sorted for you. I will private message you, and we'll take a look into your account, and get this sorted

O2

Phone barred but o2 will not assist

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