Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Spend cap

How long does it take for my spend cap to start working if I have just changed it

O2 has ruined my credit rating

I was been told once the payment has been made within a month or so to email o2 credit referals and they would have it removed from my credit file I emailed them back in Feb 20 and chased it with couple other emails yet no response

two sims

I have a phone on pay monthly and have just ordered a pay monthly sim (for my daughter). FOr some reason the pay monthly phone can not phone, text or imessage the sim only phone, but can the other way around. Any ideas? Thanks

Resolved! Cut off call

Just had a phone call and got cut off half way through. Re end of my contract. Will I get a call back?

change my number

I need to change my number ASAP but this is not classed as high priority when calling so got disconected, I've tried searching o2 website but unable to find how to do this from my account, please advise how I can chenge my number please

EE

Hi im wondering does O2 have a thing like EE where you can add a device for example a smart watch to a current contract

Samsung Earbuds deal with S20 ultra pre-order

Good afternoon, I wonder if anyone can help me? We pre-ordered two s20 ultras at the start of March which came with the enchanced trade in and samsung earbuds offer. We were finally able to collect these on 23rd of June. When we did I was given an in...

What's the current waiting time for my new phone?

I'm a new O2 customer and set up a new contract and phone online on Sun 28th Jun. I made sure the phone I'd chosen was in stock and if I placed my order by midnight, it would arrive the next day. 9 days later - nothing..... No email confirm delay. No...

Data usage - data suddenly does last!

I get 15GB per month, which I’ve never managed to ever use up except for last month when I had to buy a bolt on for the first time £16.99 for 4GB. My data refreshed yesterday and I’ve apparently already used 4GB of this, my phone is on low data mode ...

Upgraded but now paying 2 contracts

Hi,I cant get through to o2 and I upgraded two months ago. When I upgraded I was given a new number even though I set up to just keep existing number ( 02 contract) .My first contract is now spent yet I am still being billed for both, two airtime Bil...

O2

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