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BOB48
Level 1: Joiner
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Hi I have 2 numbers on my account, one mine and one my partners daughter. But my contract up on the 23rd, so my partner is going to pay for her daughters from then, so how do I change the direct debit ? I be paying for mine, and partner will pay for her daughters. Do I have to take partners daughter number off completely and hers start again on the new rolling tariff and enter partners bank details for direct debit? I staying on 02 so mine and my bank details be ok. Anybody had this sort of problem? Thanks.

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BOB48
Level 1: Joiner
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Is this it? Do I do new mandate with the daughters number on and send it, also with new bank details?  Can that be sent online?

 

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MI5
Level 94: Supreme
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@BOB48 

Yes you can do it that way or send the form here Guide: How to Pay Your Bill (Contract) or call payment management.

Lots of ways.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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