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Payment was taken but my contract was declined

Oliverrobson
Level 1: Joiner
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Hi there I recently tried to get a contact with for the Samsung a12 it had taken the upfront payment will but the application was declined will the funds be credited back in 

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TallTrees
Level 49: Rootin' Tootin' 
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Hi @Oliverrobson 

Welcome to the o2 Community forum 

You will receive your payment back

If you are concerned these are contact numbers for customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
  • 10652 Posts
  • 118 Topics
  • 344 Solutions
Registered:

Hi @Oliverrobson 

Welcome to the o2 Community forum 

You will receive your payment back

If you are concerned these are contact numbers for customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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madasaf1sh
Level 76: Forum Legend
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@Oliverrobson 

 

Your bank will credit the funds back in 5-10 days as this is the time the banks take to process failed debit/credit card transactions. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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