Payment was taken but my contract was declined

[Oliverrobson]

Hi there I recently tried to get a contact with for the Samsung a12 it had taken the upfront payment will but the application was declined will the funds be credited back in 

[TallTrees · Accepted solution]

Hi @Oliverrobson 

Welcome to the o2 Community forum 

You will receive your payment back

If you are concerned these are contact numbers for customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

[madasaf1sh]

@Oliverrobson 

Your bank will credit the funds back in 5-10 days as this is the time the banks take to process failed debit/credit card transactions.