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Payment was taken but my contract was declined

Oliverrobson
Level 1: Joiner
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Hi there I recently tried to get a contact with for the Samsung a12 it had taken the upfront payment will but the application was declined will the funds be credited back in 

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TallTrees
Level 49: Rootin' Tootin' 
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Hi @Oliverrobson 

Welcome to the o2 Community forum 

You will receive your payment back

If you are concerned these are contact numbers for customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
  • 10628 Posts
  • 118 Topics
  • 344 Solutions
Registered:

Hi @Oliverrobson 

Welcome to the o2 Community forum 

You will receive your payment back

If you are concerned these are contact numbers for customer services 

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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madasaf1sh
Level 76: Forum Legend
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@Oliverrobson 

 

Your bank will credit the funds back in 5-10 days as this is the time the banks take to process failed debit/credit card transactions. 

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This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,
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