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Pay by Monzo card

Steve190183
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I payed my bill Sunday, now bin cut off and on Monzo it’s saying my bill money is set aside for upto 8 days till o2 collect the money how can I get them to do this

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Cleoriff
Level 94: Supreme
  • 107845 Posts
  • 794 Topics
  • 5775 Solutions
Registered:

@Steve190183 

You need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 107845 Posts
  • 794 Topics
  • 5775 Solutions
Registered:

@Steve190183 

You need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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