This cannot be legal... At no point did anyone say to me when I took out a iPhone 6 contract, that I would be paying nearer £40 than the £33 that I signed a contract for!
Look at the documents I have received and tell me where, anywhere, it says that this hidden VAT charge is being added.
I have called O2 directly this morning as soon as I received the ridiculous statement - he was horrendously unhelpful. Just told me to 'go instore and sort it out' - I am not going out of my way, paying train fare/parking, to sort out O2's misleading contract details.
As I suspected...Pro rata billing. The CPW could have explained this to u...
So -7.31 - refund for your old tariff, 14.67 charge ur new tariff from 18 sep-03 Oct(u got the new contract on the 18/09 so they bill u from that day until ur billing date-that is the date ur bills get issued every month and u get ur new minutes/sms/data);27.50 charge a full month charge as u always pay one full line rental in advance; 1.75 charge- calls outside ur inclusive minutes = total without vat and then at the bottom the vat get added. Did that make sense?
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It was hard work but we got there in the end and hopefully @Anonymous now understands his bill and future bills.
Might be an idea to change the thread title to as nothing illegal has transpired.
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Congratulations to you all. I NOW know what you are talking about. 
From the OPs first post about VAT being included AFTER they signed up....I was positive they were being swizzled 
Good word that...swizzled...:smileywink:
we will make an expert out of you, and in no time u will be explaining this and more to us
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I'm hoping the OP now understands....
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@jonsie wrote:I'm hoping the OP now understands....
if I do then so should they....:smileywink:
Mind you...the title of the thread is off putting really...and does tend to guide you down the wrong path 
Thank you for clarifying everyone! I hope you can understand my frustration..
I would have considered a part-month payment, but I paid £16.44 (my old contract) on September 4th. And my new contract payment is 4th October, so I assumed I had already paid my full month?
Who knows.
Will have to just wait and see next month if I get £33 like everyone is saying 
If not, I am tied in for 24months with no get out, oh well. 
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@Anonymous wrote:Thank you for clarifying everyone! I hope you can understand my frustration..
I would have considered a part-month payment, but I paid £16.44 (my old contract) on September 4th. And my new contract payment is 4th October, so I assumed I had already paid my full month?
Who knows.
Will have to just wait and see next month if I get £33 like everyone is saying
If not, I am tied in for 24months with no get out, oh well.
All will be well, don't worry...
