Paying hidden VAT charges on my contract?? Very misleading - cannot be legal?

[Anonymous]

This cannot be legal... At no point did anyone say to me when I took out a iPhone 6 contract, that I would be paying nearer £40 than the £33 that I signed a contract for!

Look at the documents I have received and tell me where, anywhere, it says that this hidden VAT charge is being added.

I have called O2 directly this morning as soon as I received the ridiculous statement - he was horrendously unhelpful.  Just told me to 'go instore and sort it out' - I am not going out of my way, paying train fare/parking, to sort out O2's misleading contract details.

[Cleoriff]

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@Anonymous wrote:

@Cleoriff , never make assumptions,always ask questions and draw ur own conclusions

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I think you will find I never make assumptions @Anonymous On this occasion however the OP was pretty clear in their first post....

It was only after a great deal of further discussion that additional information came to light...and we are never too old to learn...any of us....

[aldaweb]

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@Anonymous wrote:

Thank you for clarifying everyone!  I hope you can understand my frustration..

If not, I am tied in for 24months with no get out, oh well.  

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I am sure it will all be OK.

You know where we are should you have more questions

[Anonymous]

I know u don't @Cleoriff  And u couldn't  be more right, live and learn, always, no matter how old u r or what u do, if u r willing there is always something new to learn...

[Beenherebefore]

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@jonsie wrote:

All will be well, don't worry...

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@Anonymous ........trust him......he's a doctor 

[Cleoriff]

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@Beenherebefore wrote:

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@jonsie wrote:

All will be well, don't worry...

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@Anonymous ........trust him......he's a doctor 

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And I never knew....:smileywink:

[ShortieScotLass]

Did your bill work out okay the second month or did you have a £33 + VAT bill again?? 

[MI5]

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@ShortieScotLass wrote:

Did your bill work out okay the second month or did you have a £33 + VAT bill again?? 

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There is no vat added to consumer contracts and this thread was never about £33 + vat anyway.

Consumer contract prices are always quoted inclusive of vat.