Solved: Re: Pay

Ell1e · ‎09-08-2021

I paid my airtime bill on the 6th and it has been taken out of my bank again so you have took it out twice

jonsie · ‎09-08-2021

O2 have only taken it once

You made the error in paying too close to the DD cut off date

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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MI5 · ‎09-08-2021

@Ell1e

That was too close to your direct debit date for it to register as paid.

It will be a credit on your account now to cover next month's bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-08-2021

O2 have only taken it once

You made the error in paying too close to the DD cut off date

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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