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Ell1e
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I paid my airtime bill on the 6th and it has been taken out of my bank again so you have took it out twice 

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jonsie
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MI5
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@Ell1e 

That was too close to your direct debit date for it to register as paid. 

It will be a credit on your account now to cover next month's bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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O2 have only taken it once

You made the error in paying too close to the DD cut off date

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