Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contact us link doesn't work

I have received an email from O2 saying my device will be disconnected "shortly" (very vague - how shortly, a couple of hours, a couple of weeks??), due to me "having not paid my bill". I have an open formal complaint with O2 that I have also escalat...

Resolved! I have a PAC code...

I have a PAC code to keep my same number. However, my previous mobile contract expires 24/5/21. Can my PAC code be set to transfer to O2 on 00:00 hrs on 24/5/21?

PHONE SENDING TEXTS FROM 2 NUMBERS

Hi,I bought a sim, transfered over my number from previous provider and now some of my texts are sent from my number from old provider and some are sending from number which came with sim card.Not very happy with decision of changing.Please help

reception

O2 say recption in my area is good. In or out of my house only have 1 digit reception, which often goes to "no service". Very occassionally I will get 2 digits, but not for long. Frequently I'm on the phone and get cut off. There's nothing wrong with...

Resolved! Leaving at end of contract

Hi,My contract is up on 24th July. Do I need to give notice to O2 or can I when my contract ends just request PAC and switch provider ?

Resolved! Fraud and cancelling an order

I need to cancel an order I have not made and report a fraudulent activity.How do I do this?

Resolved! New number

Is there any way to get a new mobile number I've been scammed

Resolved! Order accessories

Hello. I have been order AirPod is it possible to check if it’s gonna be delivered today ?

Repeated bill notifications

To day I have had at least 3 or more telling me my bill,is ready notifications how many does it need a dhow to stop itv [Edit: topic title clarified]

Unexpected Default on Credit Record

I had an iPad on contract a number of years ago. It was a refresh plan and was my second iPad on the plan. All worked fine and I liked the arrangement. I had a very small inheritance and decided to repay the balance remaining on my iPad's plan. I als...

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