Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How I can share data
Hi all. I have a sim only plan and when I've checked I could get an upgrade at 5th October. Now I'm checking and I can upgrade at 5th January. Why is that?
How do I stop premium text message coming through to my phone and getting charge for them?
I ordered new sim on 29th August but still not received. Your staff advised 2-3 working days but now 5 working days gone... still not received. Please update what happened my order?
Hi, I’ve inserted my new 5G o2 SIM card and haven’t received any ‘welcome to o2’ texts or ‘we will now process your number transfer’, is this Normal? On the order form I entered my EE PAC code. Do I need to do anything else or will it automatically t...
Hello can I please have some advice - I included my PAC details when ordering a new pay monthly SIM.I’ve received and put the new SIM into my phone today (just before 5pm) - do I need to do anything else now to get my old number ported or will that n...
I migrated to O2 from EE on Wednesday this week. I can receive calls from landlines and mobile networks apart from EE. Any calls from EE are still going to my old EE voicemail. Any ideas?
I topped up £10 via app as it was time to get 10+ and it said my balance was £14 then it said suddenly it’s only £9 I’m not sure what this means as I put in £10
Hi, I need help. I have two devices with o2 pay monthly plan. Recently I can only access one of the devices. That means I am not even able to make a payment for the second device. I tired to call but nobody is answering. Does anyone has similar situa...
Hi i ordered an upgrade on wednesday for an iphone 5. it said in stock for next day delivery. Once i had completely the upgrade. Only then did you send a follow up email to say it actually was not in stock. There was no timeframe or indication of how...
