Solved: Re: Pay and Go: Text and Web vs Bundles

Anonymous · ‎14-04-2017

I'm a bit confused about the new bundles for Pay and Go that have been introduced.

I'm currently on the old Text and Web tariff where I top up £10 and immediately get an allowance of minutes, texts and data for 30 days.

After the 30 days, my allowance expires, but I still have £10 credit that is now charged at standard rates.

With the new bundles, it seems that you top up £10 (for example) and then £10 is immediately deducted off your balance in exchange for your allowance. At the end of the 30 days, you have no allowance and no credit and have to top up again.

Is this right? If so, isn't it basically like a monthly contract with a 1 month period? Sounds like I would be better off sticking with Text and Web!

Thanks

Paul

MI5 · ‎14-04-2017

Yes you are correct and quite often you'll find the old tariffs are better for some.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎14-04-2017

Yes you are correct and quite often you'll find the old tariffs are better for some.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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