Solved: New sim only

Anonymous · ‎09-04-2017

Hi all I ordered a sim only last Saturday 15 a month unlimited calls and txt 5gb data 12 month sim only I still not received sim and it's been over a week didn't get email nothing only text saying you'll get sim in 1 to 3 days tried live chat they were hopeless tried getting me to get another contract

MI5 · ‎09-04-2017

You need to speak to customer service as there might be an issue that needs sorting
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-04-2017

You need to speak to customer service as there might be an issue that needs sorting
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-04-2017

I thought as much lol

MI5 · ‎09-04-2017

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-04-2017

Thanx but didn't work chat tried getting me to pull new contract out so called they couldn't do nothing told .e to go to store did that they then had to call let me speak to them and he said it got cancelled lol oh well

MI5 · ‎10-04-2017

Did they say why?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-04-2017

No they didn't say why I asked wouldn't say girl in shop says just go direct with them next time

MI5 · ‎14-04-2017

Strange one.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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