Solved: Pay & go tariff change online ?

Anonymous · ‎09-06-2015

I need to change my tariff to one that includes 4g . Already tried the set up online and it said I just need to change tariff , I just can't find how to do it via my phone .. Do I need to be on a laptop ?

MI5 · ‎09-06-2015

@Cleoriff wrote:
@MI5 wrote:
You can get hold of CS on 202 until 9.00pm UK time or from 8.00am in the morning.
PAYG Tariff Rich?

Good spot

Therefore, you just need to top up and change to big talker tariff.

To switch your tariff to Big Talker, text BIGTALK to 21300 free from your O2 phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎09-06-2015

I always do mine online via laptop. Some things arent available via mobile

http://www.o2.co.uk/myo2

By the way if you do have a continued problem you can ring CS on 4445 and they will do it for you tomorrow as they are closed now

Veritas Numquam Perit

MI5 · ‎09-06-2015

You can get hold of CS on 202 until 9.00pm UK time or from 8.00am in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-06-2015

@MI5 wrote:
You can get hold of CS on 202 until 9.00pm UK time or from 8.00am in the morning.

PAYG Tariff Rich?

Veritas Numquam Perit

Anonymous · ‎09-06-2015

You need a 4G SIM card too if you haven't already got one & a 4G ready phone

MI5 · ‎09-06-2015

@Cleoriff wrote:
@MI5 wrote:
You can get hold of CS on 202 until 9.00pm UK time or from 8.00am in the morning.
PAYG Tariff Rich?

Good spot

Therefore, you just need to top up and change to big talker tariff.

To switch your tariff to Big Talker, text BIGTALK to 21300 free from your O2 phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-06-2015

Thanks everyone ☺️

O2

Pay & go tariff change online ?

hard one! as son in Australia.

Roaming

MPN move to another o2 account

Pay monthly eSIM activation

Pac code