Solved: Pay & Go Bundles

Anonymous · ‎21-11-2016

Hi! After a couple of months using the £15 bundle, can I just switch to the £10 one without any issue? Thx

MI5 · ‎21-11-2016

Yes, just change it in your MyO2 http://www.o2.co.uk/myo2
You can change to a different bundle each month if you wish, depending on your needs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2016

Yes, just change it in your MyO2 http://www.o2.co.uk/myo2
You can change to a different bundle each month if you wish, depending on your needs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-11-2016

Easy to change via My O2

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎23-11-2016

Hi guys,

I just want to confirm here so that everyone is on the same page; Your bundle will not automatically drop to the lower band if you top up less than your existing bundle. It will appear as credit. You can change your bundle via My O2, but you'll need to do this manually. Hope that helps!

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MI5 · ‎23-11-2016

Cheers for the info.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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