Solved: Ported moble number from other network provider......

Anonymous · ‎23-11-2016

I recently joined O2 on pay as you go and kept my original mobile number.

Now when I go to My O2 on either a PC or my phone, it says i have no products so I cannot view any account information.

Has anyone else encountered this?

thanks,

Ian

MI5 · ‎23-11-2016

Give CS a call as you might need to get your account reset http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-11-2016

Give CS a call as you might need to get your account reset http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-11-2016

I maybe that you have different sign in details depending on how o2 set it up. Give them a call.

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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