Solved: Pavement

David11 · ‎10-01-2019

I’ve just recently paid my bill and it has came of my bank even thought I got an email saying it’s been declined then I paid it again and it worked but I’ve the failed payment has came off my bank

jonsie · ‎10-01-2019

Ask your bank but you will find the funds will have never left your bank A delivery direct debit will show the money going out but then going back in.

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jonsie · ‎10-01-2019

Ask your bank but you will find the funds will have never left your bank A delivery direct debit will show the money going out but then going back in.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-01-2019

@David11 doubtful that it actually left your account but you bank can reverse it if it did.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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EmilieT · ‎11-01-2019

Hi @David11, and welcome to the forum There's some good info above but it'd be great if you could let us know how you get on with your bill over the next few days

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