Re: Paid bills

08Kellywood · ‎04-12-2024

Hi it’s saying my bills are not paid but I paid them and they are showing on my bank account as pending. When I paid the bills online the app said it was updating

MI5 · ‎04-12-2024

@08Kellywood

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎06-12-2024

You @08Kellywood can avoid this situation recurring in the future by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans)

MI5 · ‎06-12-2024

Never disappoints......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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