Solved: PAY MONTHLY CONTRACT

Anonymous · ‎05-12-2013

Hi would it be possible for me to pay someone elses monthly 02 contract for them but i do not have their account number only mobile number can you help me please

MI5 · ‎05-12-2013

You would have to call CS on 202 with your credit/debit card details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎05-12-2013

You would have to call CS on 202 with your credit/debit card details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎05-12-2013

You may need them there when you call as you will be asked for their security details.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎05-12-2013

THANX

perksie · ‎05-12-2013

Let us know how you get on.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎05-12-2013

Hi can you help me my friends mobile keeps ending my calls as as i rin and texts i send are saying failed can someone tell me what might be wrong with my friends phone as mine is working perfectly

perksie · ‎05-12-2013

Some phones/apps can block incoming calls so it's possible they have blocked you accidentally.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎05-12-2013

RE PAYING SOMEONE ELSE'S BILL...

Yes you can...no security checks needed to be done by customer services, but you HAVE to tell them the amount you are paying. They cannot tell you what the amount of the bill is.

perksie · ‎06-12-2013

I'm not sure how you could make a payment if you can't be told how much the bill is?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎06-12-2013

@Anonymous wrote:
Hi can you help me my friends mobile keeps ending my calls as as i rin and texts i send are saying failed can someone tell me what might be wrong with my friends phone as mine is working perfectly

It's possible also that their phone is switched off, disconnected etc.

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