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Ordered something I have not received email

Rk28
Level 1: Joiner
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‎10-08-2024 19:42

‎10-08-2024 19:42

Hi I had placed an order for AirPods and the payment went through, however when I went to check to see the direct debit dates to set up I can’t find the items on my account and I have received no email for the documents either. What do I do? 

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madasaf1sh
Level 78: King of Kings
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‎10-08-2024 19:45

‎10-08-2024 19:45

@Rk28 

 

You will mneed to contact o2 sales on 0800 081 0255 and they can check and advise you.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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