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Ordered over a week ago and no updates or information has been provided

AdamBarnett
Level 1: Joiner
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on ‎17-10-2022 13:23

on ‎17-10-2022 13:23

purchased a new contract on the 5th October, have had a confirmation email on the same day and as of today 17th October I still can't access MyO2 so I can't track my order as I apparently don't have an account yet 

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Enlli
Level 67: Unsung hero
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on ‎17-10-2022 13:29

on ‎17-10-2022 13:29

This sounds like something about which you need to contact Sales Try giving them a call on 0800 081 0255

Alternatively use social media

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Breanna
Former Staff
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on ‎18-10-2022 10:22

on ‎18-10-2022 10:22

Hi @AdamBarnett were you able to get in touch with O2 about this?

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