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Order under review

Dan1235
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Hello all

 

I placed a order online for a new contract on Friday afternoon which is supposed to be delivered tomorrow (monday). but i'am unsure if it's even been accepted as it's "under review". 

i have also received my new number after placing the order and a email that says Thanks for your order - it's now full steam ahead for us.

has this happend to anybody else?

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MI5
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@Dan1235 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150696 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@Dan1235 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mark62
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Hi Dan , I’m having the same issues I ordered an iPhone 13 pro max online on Friday , I received the same email saying you’re all set , but nothing since 

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DarrenL1
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Same here for iPhone 13 on Friday, received the email but now says order under review. Placed another order online tonight that gone through ok and will be delivered tomorrow. I will cancel Fridays in the morning. 

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