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Order complete without proof of delivery.

Jakub86
Level 1: Joiner
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Registered:

Hi. I became a victim of the fraud. I have reported everything to o2 after couple of hours of the incident, after a three phone calls to them I have managed to return a parcel when is still with courier ( o2 has requested a return).

Now after few days my order status says is complete but when I track a parcel is still says " on its way back to o2". Anyone know what that means ??

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madasaf1sh
Level 61: Brainiac
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Registered:

@Jakub86 

 

It means the courier are still processing the return back to o2, and this can take a good few days to make its way through the system.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4435 Posts
  • 29 Topics
  • 1240 Solutions
Registered:

@Jakub86 

 

It means the courier are still processing the return back to o2, and this can take a good few days to make its way through the system.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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