Order accepted?

[Jamzeater94]

Ordered a tablet yesterday online everything went through fine money out of the account for up front payment, got all the emails contract agreement etc. Went on my account and it says reviewing order, will take up to 24 hours. But its been longer than 24 hours and no emails and no contact. I just want to know if my order will actually happen? Its fine if it not but don't want to wait around for a few days just for them to tell me sorry order cancelled.

[MI5]

@Jamzeater94 

It can take upto 7 days to be reviewed but checj your status with customer service.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.