Option for No Big Bundle

[Anonymous]

Is it possible to have a Pay & Go Sim that doesn't use Big Bundles at all? Just the standard rates. I use texts and calls very infrequently and inconsistently so the Monthly Big Bundle system is not at all appropriate for me. I'm assuming it is possible (as sometimes I have topped up £10 when there was still credit remaining and I did not recieve a Big Bundle. much to my joy. and a friend of mine claims their sim was changed so that it doesn't use Big Bundles) but I have seen absolutely no mention of opting out of the system on this website. Any ideas/recommendations?

Many thanks

Alex

[MI5 · Accepted solution]

There is no mention on the site anymore but you need to call cs on 4445 and ask to change to o2 basic.

[jonsie]

O2 Basic is what you need. It used to be an option to change to but suddenly they made it 'by invitation only'. Call customer service and they will change you to that tariff.

[Anonymous]

Thank you everyone for replying!

[MI5]

Let us know how you get on.

[jonsie]

Good luck but you will have no problems. 

[MI5]

Hopefully.

[Anonymous]

Thanks everyone for youre advice :)I called them today, they said they'd make the switch no problem and I just checked on My O2 and that confirmed it. Didn't get a text confirmation though, interestingly. I wonder why they're so eager to neglect the standard Pay & Go system.

[MI5]

Because there is no money in it for O2.
They own giffgaff which does provide basic PAYG so they want all those customers on there.

[Cleoriff]

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@Anonymous wrote:

Thanks everyone for youre advice :)I called them today, they said they'd make the switch no problem and I just checked on My O2 and that confirmed it. Didn't get a text confirmation though, interestingly. I wonder why they're so eager to neglect the standard Pay & Go system.

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Really good news @Anonymous Pleased to hear it was as easy as that...:smileywink: