Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Wrong type of SIM?

Hi I ordered a pay as you go Micro-SIM for my Iphone 4s over the phone, got it and tried to register a debit card to it, via the Iphone itself, but was told I could not. So I went online and again, after considerable messing around was told "This is ...

Resolved! How to check credit on a mobile number?

I have a sim card in my alarm at work, its an auto dialer which calls my phone when the alarm is activated, I keep topping the number up but I can't find out the balance and I'm worried its going to run out of credit, I can't add it to "my o2" as i c...

Resolved! How do I cancel my contract before the due date

Hi guys, my name's Simone and I've been living in the UK for the past 7 years, and for all this time I've been a very good O2 costumer spending load of money with them.6 or 7 months ago I signer a 24 month contract but now, due to health reasons, I'l...

Resolved! ending pay monthly contract

how do i end my contract and how much notice do i need to give.it is a pay monthly contract which ended months ago and i just let it run on without upgrading my phone or tarrif.

Resolved! Pay As You Go Phone Rights

Hi there,I recently bought a pay as you go phone from a O2 store for my wife's birthday. I haven't even put the O2 SIM in as we are on Giffgaff.As a PAYG phone you pay a premium price for the phone.What right do O2 have to say you cannot unlock it fo...

Resolved! upgrading/sim switchover

Hello, i upgraded on Thursday and was told the sim switch to the micro sim would be automatic within 24 hours. It's now been two days and still no service on the new phone.I tried filling in an online sim switch but they need to a text you a code. Pr...

Resolved! I bought text messages but did not recieve a code to my phone.

I have just bought £1.50 worth of text messeges but have not received the authorization code to my phone. I checked my details in my account and it has the same phone number as the phone I am using. So it could not have been sent to the wrong number....

Resolved! NHS Discount

Hi, can anybody give me some advice?? I have taken out a new o2 contract via carphone warehouse for an i phone 5. I telephoned o2 to ask if I would be able to get NHS discount, to which they replied "yes". They then sent me a message with an NHS disc...

Resolved! ADDING A PHONE TO MY ACCOUNT

Hi, I have a monthly contact, and my wife wants to move to O2 from Orange. So we have a PAC code. Can I get a new phone and contract, and add it onto my own account?

Resolved! Travelling abroad - payment holiday

Hi,I have been trying to reach O2 number, but no luck so far. Hopefully, someone would be able to help. I am travelling for 2 months, and won't be using my O2 number. Is there something like a payment holiday (like Orange) that i can avail of? Or may...

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