Old Contract

[Harlea26]

I have just ordered a upgrade, Which it said my new contract would start midnight of the order, do I need to cancel my old contract when the new phone arrives or will it be cancelled automatically? I am now panicking that Ill be paying for two contracts 😕 Ive not done an online upgrade before so I'm not sure what to do next. 

Thanks 

[adamtemp64]

If you proscessed it as an upgrade you should be fine but check in mo02 tommrow

[Anonymous]

@Harlea26 Have you taken out a brand new contract with a new number or upgraded with the same number? 

If you have 2 contracts running then you will need to give 30 days notice on the airtime plan & pay off your device plan to cancel

the contract you don't want 

[MI5]

An upgrade automatically cancels your old contract.

[Harlea26]

I have upgraded my current contract, keeping the same number i believe. So the current contract will be cancelled when the new one arrives (hopefully tomorrow) and I activate it ? 

[jonsie · Accepted solution]

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@Harlea26 wrote:

I have upgraded my current contract, keeping the same number i believe. So the current contract will be cancelled when the new one arrives (hopefully tomorrow) and I activate it ? 

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Yes that's correct. 

[Harlea26]

Excellent 

Thanks for commenting guys, that has put my mind at ease  

[Anonymous]

Exactly what I thought had happened. Glad it's sorted & welcome to the forum

[jonsie]

You are very welcome ☺️

[Marjo]

Good evening @Harlea26 welcome back to our forum! Glad you got the info you needed (thanks guys for helping!)! Let us know if you have anymore questions. What phone did you go for by the way?