why can't i speak to a guru on line

[Anonymous]

why cant i speak to a guru on line

[gindygoo]

Hi there,

What exactly are you having an issue with?

[Anonymous]

i can't talk to some one on line! my phone won't call out so need to talk via internet!

[jonsie]

Try the live chat here

https://www.o2.co.uk/how-to-complain

[MI5 · Accepted solution]

Also check our help thread here to see if you can find an issue yourself.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...

[Cleoriff]

Or if having problems getting live chat to connect... then try this link http://www.o2.co.uk/mobile/chatnow

[Marjo]

Hi @Anonymous welcome to our forum! Please do try the advice above and let us know how you get on! 

[Anonymous]

Been having the same problem also. Always says "we're checking if ones available" Been trying last few days. Shambles 

[MI5]

Keep trying and I'm sure you'll get there eventually.

[madasaf1sh]

What browser are you using as I used live chat earlier today and was strait through to an advisor.

It might be worth clearing any cookies and your browser cache