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O2 refresh

Ben2012
Level 1: Joiner
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on ‎09-02-2020 12:25

on ‎09-02-2020 12:25

Hi so I joined sim only a couple of months ago and have been told i can upgrade on o2 refresh after 3 months but when i log into my o2 its saying 6 months anybody have any experience with upgrading with refresh after 3 months
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Cleoriff
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on ‎18-02-2020 08:48

on ‎18-02-2020 08:48

@Ben2012 

If you phone between 8-9am you will usually get someone who knows what they are talking about.

Try them now.

Best of luck.

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎18-02-2020 09:42

on ‎18-02-2020 09:42

@Ben2012 

Keep trying until you get someone who's properly trained. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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