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Anonymous
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O2 email?

I was wondering how I can contact O2 via email?

I've had my pay monthly phone stolen in Costa Rica so I need to have it blocked but I'm travelling alone so I can't phone O2 as it says to on their website. Also live chat says offline despite it being between the online hours in UK time.

If anyone knows a way around this that would be very helpful!

Thanks,

Alan
Posts: 27,019
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Registered: ‎29-07-2008

Re: O2 email?

[ Edited ]

There is no email contact for O2 as it would be insecure, the number you need is here, so it's best to find a phone you can use.

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

You cold try online chat again if there's no other way.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Highlighted
Posts: 100,394
Topics: 766
Registered: ‎14-01-2013

Re: O2 email?

[ Edited ]
From abroad
This is the number to phone from abroad.....(for pay monthly customers...)
From abroad+44 3448090202Free†

 Edited to add... @perksie's link is better than mine so use his...(apologies perksie...slow typing) Smiley Frustrated

*The Game Is On*

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Posts: 84,388
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Registered: ‎04-01-2009
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: O2 email?

Thanks @jonsie I forgot that page existed. Smiley Sad

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: O2 email?

Hi @Anonymous I hope you find the replies useful, let us know if you need help with any other thing. And enjoy your trip!!