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Level 1: Joiner
Posts: 2
Registered: ‎01-03-2014
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O2 Travel Inclusive Zone Bolt On

Someone please help me out here before I lose it... I am travelling to Australia next month. After some digging, I discovered the O2 Travel Inclusive Zone Bolt On. 

 

Now, I have looked at a couple of articles (from the O2 website), which suggest you get 120 minutes & texts and unlimited data in Australia for free:

 

All I am trying to suss out is whether I am eligible for this. I have spoken to 2 O2 employees on live chat and one on the phone and no-one seems to understand what I am talking about. 

 

The article states "Free O2 Travel in our Inclusive Zone, is available with selected phones and tablets on our 4GB tariff, and 15GB and above tariffs.  It’s not available on tariffs below 4GB, or our 5GB and 10GB tariffs." I am on none of these - I am on a 12GB plan. I just want to know how to get this included!! 

 

My thinking is this, if I increase my bill by £5 for the 3 remaining months on my contract up to 15GB, this will be cheaper than 8/9 days of £4.99 per day.. 

 

Thoughts, views and opinions please before I go nuts!? Has anyone heard of this bolt on or used it previously?

 

Thanks,

Ellie 

Level 41: Prodigal
Posts: 3,832
Registered: ‎26-03-2014

Re: O2 Travel Inclusive Zone Bolt On

First question is did you get your contract direct from o2 @ellie2605? If not then you won't be eligible.
Next question is if your data allowance is 12Gb or if you joined when there was an offer of extra data?
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Level 41: Prodigal
Posts: 3,832
Registered: ‎26-03-2014

Re: O2 Travel Inclusive Zone Bolt On

You can also read the guide below:
https://community.o2.co.uk/t5/How-to-Guides/O2-Contract-with-O2-Travel-Inclusive-75-Free-Countries-a...
This also states that you needed to have started your contract AFTER the 22nd March 2018.
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Posts: 88,133
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Solutions: 11,337
Registered: ‎04-04-2012

Re: O2 Travel Inclusive Zone Bolt On


@ellie2605 wrote:

 

The article states "Free O2 Travel in our Inclusive Zone, is available with selected phones and tablets on our 4GB tariff, and 15GB and above tariffs.  It’s not available on tariffs below 4GB, or our 5GB and 10GB tariffs." I am on none of these - I am on a 12GB plan. I just want to know how to get this included!! 

 

My thinking is this, if I increase my bill by £5 for the 3 remaining months on my contract up to 15GB, this will be cheaper than 8/9 days of £4.99 per day.. 


Unfortunately @ellie2605 you are not eligible for the free travel offer and there is no way to increase your tariff to obtain it either.

If you wish to use your O2 phone you will need to pay the £4.99 daily charge for the regular travel bolt on.

There are alternatives for you, such as unlocking your phone and using a local PAYG sim card when abroad, or just use free WiFi connections and use Skype, WhatssApp, Facetime, or other messenger services over the WiFi connection without incurring O2 costs.

The good news, though, is that you can now get 4g when roaming with O2 in Australia, so if you choose to use O2, you should get good data speeds.

Enjoy your holiday Smiley Happy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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