on 25-05-2020 12:01
HI
I've transferred my o2 Sim into my new phone but the network is now showing as Giffgaff. Any idea what is happening?
on 25-05-2020 12:07
Check your apn is set to O2.
on 25-05-2020 12:12
on 25-05-2020 12:12
Network selection list is offering O2 as a choice but I had a strong O2 signal on the old phone in this location.
on 25-05-2020 12:13
on 25-05-2020 12:13
Sorry - is not offering O2 as a choice.
on 25-05-2020 12:46
on 25-05-2020 12:46
You are on automatic network selection?
on 25-05-2020 12:55
on 25-05-2020 12:55
Automatic selection shows Giffgaff. The phone is working normally making and accepting calls etc. If I try manual selction of network O2 is on the list of available networks found. Contract is with O2.
I really appreciate your help.
on 25-05-2020 13:03
on 25-05-2020 13:03
Sorry again is not on the list
on 25-05-2020 15:04
on 25-05-2020 15:04
That's really weird @MM2
Daft question, but you have got your O2 SIM in?
on 25-05-2020 15:48
on 25-05-2020 17:29
on 25-05-2020 17:29
I can only guess that you don't have the O2 carrier file installed on your phone for some reason.
Is it an iPhone?
Settings >general >about. And see if you get promoted for the O2 carrier.
If not, try connecting to iTunes on your pc.