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Number transfer - what's happening

Anonymous
Not applicable

on ‎04-01-2017 07:06

on ‎04-01-2017 07:06

Hi

 

I've transferred a number from BT Mobile to O2 yesterday. Out going calls seem to be fine from my O2 phone (i.e it shows the ported in number if say i ring my land line). If you ring my number however it still rings the BT Mobile phone and texts go there as well. I've tried all the usual stuff like reboots etc etc and waited the 24 hours O2 told me it could take. Has anyone got any ideas who to speak to next as normal PAYG support don't seem to fully understand the issue I'm having.

 

Thanks in advance

Ben

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Martin-O2
Former Staff
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on ‎11-01-2017 11:06

on ‎11-01-2017 11:06

Hi @Anonymous did you get your number port issue resolved in the end? 

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