This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Number transfer - what's happening

Anonymous
Not applicable

on ‎04-01-2017 07:06

on ‎04-01-2017 07:06

Hi

 

I've transferred a number from BT Mobile to O2 yesterday. Out going calls seem to be fine from my O2 phone (i.e it shows the ported in number if say i ring my land line). If you ring my number however it still rings the BT Mobile phone and texts go there as well. I've tried all the usual stuff like reboots etc etc and waited the 24 hours O2 told me it could take. Has anyone got any ideas who to speak to next as normal PAYG support don't seem to fully understand the issue I'm having.

 

Thanks in advance

Ben

Message 1 of 11
1,867 Views
0 Kudos
10 REPLIES 10

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎11-01-2017 11:06

on ‎11-01-2017 11:06

Hi @Anonymous did you get your number port issue resolved in the end? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 11 of 11
330 Views
0 Kudos
Top Kudoed Authors
View All
Top