Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! new contract,wrong tariff,but it didnt change over after talking to cs

new phone and pay monthly from 02,first time contract,but when i got home to set up phone,it was on wrong tarriff,but when i contacted cs they said it would be sorted after midnight,which it hasnt.

Resolved! change email address

I need to change my eamil address as my one is being disconnected. However I cant remember my password please can you help

Resolved! pay monthly sim

i just got a pay monthly, sim only contract..when i put in my bank details when ordering will that set up a direct debit to automatically take the money out or will i need to set one up myself?

Resolved! Unlock

I have been waiting over two weeks to unlock a phone I have paid off on contract.I've been sent two codes the same & they do not work. I have called costumer services four times without success.

o2 and there silly restrictions

iv just joined o2 and i have to say im SERIOUSLY considering cancelling the so called "contract" where your not allowed to do jack ******! i cant use youtube, i cant use facebook, i cant use iplayer, i cant use vpn - im paying for this bloody contrac...

Resolved! Call charges in Eire

I will be traveling down to Dublin from Belfast next month and i was wondering what the charges in call were in Southern ireland.

Resolved! Data top up

Can I set a block so my daughter cannot add extra data to her monthly allowance?

Resolved! Minus Balance Brought Forward

I received my monthly bill and it's saying the balance is £16.50 which is strange because my usual bills are around £40 mark. When I went into the breakdown it says 'balance brought forward -£30.80'. I'm not sure what that means? Do I only owe £16 or...

Resolved! want to end contract

I want to end my contract without upgrading as I found a nice contract with o2 but didn't give me the option to upgrade to the one I want. Can I do this?

Resolved! Spam text message?

Anyone know if these are genuine O2 phone numbers? 0345 450 1502 0203 640 9026 I've just received a text asking me to call them - the live chat folk say the text is from a spammer but I've just changed my password and the confirmation has come from t...

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